"Metri helped us to move from a contract oriented and technical way of service description towards a business oriented service catalogue. In getting the expectations from the customer right and tuning the service descriptions towards more open market compliant implementations Metri was of great value to us. Thanks to Metri we will move from a static contract description towards a dynamic framework to govern the customer-provider relation."
CIO, KBC

"Metri is unique in its ability to benchmark for both the USA and Europe, enabling us to get an ´apples-to-apples´ view of cost and pricing strategies across geographies. Also, compared to others who offer more generalised market-based data, Metri brings a very specific approach and has access to fresh, recent, accurate and precise information."
Director Global Solutions Management, Unisys

"METRI's flexibility, professionalism and strong customer focus has made it a positive experience working with them."
Communication & Change Management, Philips Global Infrastructure Services

"The benchmark information we received from Metri on our five different SAP environments has given us more cross-platform knowledge, improved several of our operating procedures and triggered further cost-efficiency optimisation. This in turn has resulted in a lower total cost of ownership and enabled us to provide a faster response to our internal clients' change management requirements."
Philips Information Infrastructure Manager, Philips Lighting

"METRI has a unique set of skills including an excellent grasp of complex service environments, an extensive pricing database and reference material, and the ability to mediate between parties - advising us on pricing adjustments where necessary and pointing out to clients where unnecessary complexity is adding to cost. We also use METRI for our own benchmarking. Their expertise has helped us achieve more competitive efficiencies in automation, delivery and offshore sourcing and has contributed to bringing our service offerings to a new level of maturity."
Executive VP for Sales and Business Development, Atos Origin

"By improving the pricing model of services to be delivered and benchmarking the forecasted costs, METRI has helped us and our supplier create a valid business case for the migration of our hosting services to a "capacity on demand" platform, thus enabling substantial savings."
Manager Services & Technology, Campina

"METRI delivers an excellent service, combining in-depth knowledge of information systems and technology with an efficient benchmarking approach that provides very useful recommendations and delivers results quickly. We especially appreciate that METRI takes care not to weigh us down with endless inquiries and number crunching, and is sensitive in its approach to the teams being assessed."
VP Shipping and Dispatch, Arcelor

"METRI offered us excellent insight into our costs which has enabled us to negotiate more keenly with suppliers in application development."
The Dutch Ministry of Social Affairs & Employment

"We were looking for a benchmarking partner who was prepared to think along the same lines as us and adapt to what we asked for - there are few besides METRI prepared to do this. The project has led to an objective and integrated result, helped improve our models and enabled us to action various plans."
CIO, Interpolis